When a non-technical person changes their store hours in a WordPress site, they can hit Save and look at the site and see that something happened. When you’re sending your command through a chatbot, you’re fundamentally trusting the chatbot to perform the action you requested, in the way that you requested it, correctly and accurately. That’s actually handing the keys to the castle to your robot butler and hoping nothing weird happens. If we’ve learned anything since the initial release of ChatGPT, LLMs are great at making weird shit happen.
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I’m Marnie Webb. I believe in the promise of public libraries, public transportation, and public education.